Americans with Disabilities Act (ADA)
Titles II and III of the Americans with Disabilities Act of 1990 (ADA) provide that no entity shall discriminate against an individual with a disability in connection with the provision of transportation service.
If you have a concern or complaint related to the Americans with Disabilities Act please complete the form below, or contact our call center at 1-800-232-1565. With other complaints, concerns or inquires please call our call center at 1-800-232-1565.
The East Tennessee Human Resource Agency is committed to providing equal access and opportunity to qualified individuals with disabilities in all programs, services, and activities. In some cases, individuals with disabilities may need reasonable modifications to policies and procedures to ensure access to transit services. East Tennessee Human Resource Agency will provide reasonable modifications, as necessary, to afford equal access to programs for persons with disabilities. East Tennessee Human Resource Agency will take appropriate steps to ensure that persons with disabilities have an equal opportunity to participate.
To request a reasonable modification of an existing East Tennessee Human Resource Agency service or policy, individuals should contact:
Gina McAlpin
Phone: 865.691.2551 ext. 4272
Email: gmcalpin@ethra.org
Mailing address: 9111 Cross Park Dr., Suite D100., Knoxville, TN 37923
Fax: 800.232.1565
TTY: 800.848.0298
Please contact Gina McAlpin above to discuss your requirements.
Any person who believes she or he has been discriminated against under the Americans with Disabilities Act (ADA) including but not limited to obtaining a reasonable modification may file a complaint by contacting Gina McAlpin whose contact information is listed above.
Copies of this document are available in alternative formats upon request.
Agencia de Recursos Humanos de East Tennessee se compromete a proveer acceso y oportunidades iguales para personas cualificadas con incapacidades en todos los programas, servicios, y actividades de la agencia. Algunas personas con incapacidades puedan necesitar modificaciones razonables a las pólizas o procesos para asegurar el uso y acceso a los servicios de tránsito y transporte. Agencia de Recursos Humanos de East Tennessee prestará modificaciones razonables cuando sea necesario para dar acceso a los programas para las personas con incapacidades. Agencia de Recursos Humanos de East Tennessee tomará los pasos necesarios para asegurar que las personas con incapacidades tengan las mismas oportunidades para participar.
Para solicitor la modificación de algún servicio o póliza de Agencia de Recursos Humanos de East Tennessee deberá comunicarse con la siguente persona:
Gina McAlpin
Número telefónico: 865.691.2551 ext. 4272
Correo electrónico: gmcalpin@ethra.org
Dirección: 9111 Cross Park Dr., Suite D100, Knoxville, TN 37923
Fax: 800.232.1565
No. teletipo: 800.848.0298
Si usted cree que le han discriminado basado en alguna incapacidad, incluyendo el no proporcionar un cambio razonable, usted puede poner una queja contactando a Gina McAlpin cuya información de contacto está anteriorment dado.
Este documento está disponible en otros formatos. Solicítelo.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.