The East Tennessee Human Resource Agency operates programs without regard to race, color, or national origin. East Tennessee Human Resource Agency is a grant recipient of the Tennessee Department of Transportation and the Federal Transit Administration and complies with Title VI of the Civil Rights Act of 1964; 49 CFR, Part 21; related statutes and regulations to ensure that no person shall be excluded from participation in or be denied benefits of, or be subjected to discrimination on the grounds of race, color, national origin, gender identity or sexual orientation under any program or activity receiving financial assistance from the U.S. Department of Transportation.
Download our full Title VI/Equal Opportunity Assurance Policy below.
To file a complaint alleging that the East Tennessee Human Resource Agency has not complied with Title VI regulations contact:
Steve Bandy, Title VI and Equal Opportunity Officer
East Tennessee Human Resource Agency
9111 Cross Park Drive, D-100
Knoxville, TN 37923
(865) 691-2551, extension 4262
TTY (865)681-1990
If you believe you have been discriminated against by ETHRA, please complete and return form below and return to ETHRA's Title VI / Equal Opportunity Officer, Steve Bandy, by email at sbandy@ethra.org or fax to (865) 531-7216.
OR
Cynthia Howard, Title VI Program Director
Tennessee Department of Transportation
Civil Rights Office
James K. Polk Building
505 Deaderick St., Suite 1800
Nashville, TN 37243-0347
615.741.3681
Toll Free: 1.888.370.3647
It is the goal of the East Tennessee Human Resource Agency to reduce language barriers for persons with limited English proficiency (LEP), including the development and implementation of the East Tennessee Human Resource Agency Language Assistance Implementation Plan for LEP Persons, which also fulfills the requirements of Executive Order 13166, issued on August 11, 2000.
A person may also file a complaint directly with the Federal Transit Administration
File a complaint by completing the FTA complaint form. The complaint form must be signed and mailed to:
Federal Transit Administration
Office of Civil Rights
Attention: Complaint Team
East Building, 5th Floor – TCR
1200 New Jersey Avenue, SE
Washington, DC 20590
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