The East Tennessee Human Resource Agency operates programs without regard to race, color, or national origin. East Tennessee Human Resource Agency is a grant recipient of the Tennessee Department of Transportation and the Federal Transit Administration and complies with Title VI of the Civil Rights Act of 1964; 49 CFR, Part 21; related statutes and regulations to ensure that no person shall be excluded from participation in or be denied benefits of, or be subjected to discrimination on the grounds of race, color, national origin, gender identity or sexual orientation under any program or activity receiving financial assistance from the U.S. Department of Transportation.
Download our full Title VI/Equal Opportunity Assurance Policy below.
To file a complaint alleging that the East Tennessee Human Resource Agency has not complied with Title VI regulations contact:
Steve Bandy, Title VI and Equal Opportunity Officer
East Tennessee Human Resource Agency
9111 Cross Park Drive, D-100
Knoxville, TN 37923
(865) 691-2551, extension 4262
If you believe you have been discriminated against by ETHRA, please complete this form (English) / (Spanish version) and return to ETHRA's Title VI / Equal Opportunity Officer, Steve Bandy, by email at email@example.com or fax to (865) 531-7216.
Cynthia Howard, Title VI Program Director
Tennessee Department of Transportation
Civil Rights Office
James K. Polk Building
505 Deaderick St., Suite 1800
Nashville, TN 37243-0347
Toll Free: 1.888.370.3647
It is the goal of the East Tennessee Human Resource Agency to reduce language barriers for persons with limited English proficiency (LEP), including the development and implementation of the East Tennessee Human Resource Agency Language Assistance Implementation Plan for LEP Persons, which also fulfills the requirements of Executive Order 13166, issued on August 11, 2000.
As the COVID-19 pandemic continues, CDC has implemented provisions of President Biden’s Executive Order on Promoting COVID-19 Safety will require the wearing of masks by all travelers within the United States, e.g., on airplanes, ships, ferries, trains, subways, buses, taxis, and ride-shares. The mask requirement also applies to travelers in U.S. transportation hubs such as airports and seaports; train, bus, and subway stations; and any other areas that provide transportation.